Shipping policy

DELIVERY

Terms of Delivery

After the validation of your order, our customer service team will set with you the best delivery date. Home Kool Home® Distribution cannot be held liable to the Customer in the event of a change in these times and/or a delay in delivery by the carrier.

If the Customer is absent at the time of the delivery by the carrier, the delivery may give rise to the payment of additional delivery costs, storage and/or warehousing costs.

Place and Manner of Delivery

Home Kool Home® Distribution undertakes to deliver Products that conform with the order in packaging conditions that are sufficiently good to protect their integrity.

Delivery will be made to the address indicated by the Customer when placing the order by handing over the Products directly to the Customer, provided the latter has supplied all of the details necessary for their correct delivery.

Deliveries can be total or partial and will be carried out, at the choice of Home Kool Home® Distribution, by external partner carriers.